Privacy policy
Last updated 11 November 2026
Raso keeps the books for restaurants, shops and their accountants. This page explains what we collect, why, who helps us run the service, and the choices you have. We follow Bahrain’s Personal Data Protection Law (Law No. 30 of 2018).
What we collect
- Account details: your email address, your business name, CR and VAT numbers, and the people you add to your team.
- Your business records: photos of supplier bills and what we read from them, daily sales and cash counts, payments to suppliers, and VAT filing details you enter.
- WhatsApp messages that you or your staff send to Raso’s number, if you use that feature: the phone number, the photo and the message.
- Payment records: your plan, invoices and payment status. Card details are handled by our payment provider and never stored by Raso.
- Basic technical data: sign-in times and error logs, so we can keep the service secure and working.
How we use it
- To run the service: read your bills, show what you owe, prepare your VAT return figures and reports.
- To send you sign-in links, reminders (for example VAT deadlines) and messages about your account.
- To bill your subscription and prevent fraud.
- To support you when you ask for help, and to fix problems.
We do not sell your data, and we do not use it for advertising.
Who helps us run Raso
We use a small number of trusted providers. Each only gets what it needs for its job:
- Supabase: database, sign-in and file storage (servers in the European Union).
- Vercel: hosting of the website and app.
- Anthropic: reads bill photos to fill in the fields for you. Bill data sent for reading is not used to train their models.
- Google Workspace: our email, including sign-in links.
- Tap Payments (when payments go live): Visa, Mastercard and Apple Pay payments.
- Meta WhatsApp Business (when WhatsApp goes live): receiving bill photos and sending reminders.
Some of these providers store data outside Bahrain. We only use providers that protect it with appropriate safeguards.
Who in your business can see what
Owners see everything for their business. Managers see the books but not billing. Staff can only add bills and close the day; they cannot see totals, what you owe, reports or VAT. Accountants you connect can see the books of the businesses they look after.
How long we keep it
We keep your records while your account is open. Bahrain law requires businesses to keep VAT records for at least five years, so you can export them at any time from Settings. If you close your account, we delete your data within 90 days, except where the law requires us to keep it longer.
Your rights
You can ask to see, correct, export or delete your personal data, or object to how we use it. Email hello@getraso.com and we will reply within 30 days. You can also complain to the Personal Data Protection Authority in Bahrain.
Security
Data is encrypted in transit and at rest, each business’s records are kept separate by access rules in the database, and sign-in uses one-time email links instead of passwords.
Changes
If we change this policy in a way that matters, we will tell you by email or in the app before the change applies.
Contact us
Raso, Kingdom of Bahrain. Email hello@getraso.com. Our company registration details will be listed here once our commercial registration is issued.