Refunds and cancellation

Free trial

The first 14 days are free and need no card. If you don’t choose a plan, nothing is charged.

Cancelling

You can cancel any time by emailing hello@getraso.com from your account email. Your plan stays active until the end of the month you have paid for, and it will not renew.

Refunds

• Monthly fees are not refunded for a month that has already started, including partly used months.
• If you were charged by mistake (for example, twice, or after you cancelled), tell us within 30 days and we refund the full amount.
• If Raso was unavailable for a long period through our fault, contact us and we will credit or refund fairly.
• Refunds go back to the original payment method, usually within 5 to 10 working days depending on your bank.

How to ask

Email hello@getraso.com from your account email with your business name and the payment date. We reply within 2 working days.

Contact us

Raso, Kingdom of Bahrain. Email hello@getraso.com. Our company registration details will be listed here once our commercial registration is issued.